Delete from inside the app
If you can sign in, the app is the fastest route:
- Open Profile,
- choose Manage account,
- choose Delete Account and confirm.
Deletion starts immediately once you confirm. It removes the account and cloud copy, then stops that account from syncing. It does not remotely erase a planner already stored on an iPhone, iPad, or Android device.
What deletion removes
Deleting your account removes your Made to Teach login identity and the cloud data linked to it — the classes, timetable entries, planning content, and attachments stored with your account.
Narrow exceptions apply, as described in the privacy policy: limited records may be kept where legal, safety, security, backup, moderation, or transaction-record retention requires it, and residual copies can remain temporarily in backups until their ordinary retention periods expire.
What deletion does not do
- It does not cancel a subscription. An Apple, Google Play, or web subscription stays managed through the store or provider that billed you, so cancel it there as well — the support page explains how.
- It does not remotely erase a planner already stored on a mobile device. The planner on the device that requests deletion remains available locally and stops syncing. Other registered mobile devices also keep their stored planner after they learn that the cloud account was deleted, but cannot sync it through that account. Remove retained content separately on each device if you no longer want it there.
- It does not preserve the account-only browser planner after deletion. The browser returns to sign-in without the deleted cloud workspace.
Uninstalling and reinstalling
When Made to Teach detects a fresh installation, it clears app data that secure device storage may otherwise have retained from a previous installation before opening a planner. Do not rely on uninstall as a backup: local-only content may not be recoverable after reinstalling.
If you no longer have the app
You do not need the app installed to delete your account. Email privacy@madetoteach.com.au and include the email address on your Made to Teach account so we can find it. We action emailed deletion requests under the same privacy policy commitments as in-app deletion.
You can also ask for specific information to be accessed, corrected, or deleted without deleting the whole account — the same email address handles those requests.